Courses
Overview
This course is designed to give the learner a good understanding of how to safely undertake a manual handling operation. It covers topics including what is manual handling, the legal requirements behind manual handling operations, risk assessment, and manual handling techniques.
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This course looks at the Mental Capacity Act (MCA) 2005 and examines, amongst others, such topics as: what is the MCA and who does it cover; statutory procedures within the Act; decision making and how to decide what is in a person's best interests.
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This course provides a general understanding of the nutritional requirements of older people. It covers nutrition, food types, choice and variety and exercise.
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This course provides an excellent understanding of issues around dementia. It covers topics including: what dementia is and who tends to be affected by it; signs and symptoms of dementia; communicating with people with dementia, and understanding and respect.
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This course gives a general understanding of the requirements and responsibilities that employees have in respect of health and safety at work. It also highlights the additional responsibilities that an employer has to work with you to ensure a safe working environment. This course contains ongoing assessment to demonstrate that an employee understands the material.
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Our Level 1 Food Hygiene Certificate course gives an introduction and basic understanding of food hygiene and is an essential starter course for people who wish to work in the manufacture, preparation and serving of food and food products. At the end of it, you'll come away with a basic food hygiene certificate, too!
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Our Level 2 Food Hygiene certificate course covers food hygiene, food hazards, food poisoning, how food becomes unsafe, personal hygiene, awareness of contamination, time and temperature factors, proper cleaning and sanitising, premises and equipment and food handling responsibilities. This is perfect for anyone preparing or handling food.
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This course gives the learner an excellent understanding of what we mean by stress and the typical causes of stress. It goes on to increase the learner's awareness of the signs of stress and to develop strategies to manage it.
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This course is designed to provide you with an introduction to the legal obligations of employers and employees with regard to first aid provision in the workplace. It also explains what first aid is all about, highlights the role of the first aider and goes on to describe how to deal with minor injuries.
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This course gives the learner a good understanding of the need for excellent customer service and communication skills within the Retail sector. It goes on to give useful tips to improve and develop these skills.
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This course gives the learner a basic understanding of the regulations that have come to be known as REACH. That is, the registration, evaluation, authorisation and restriction of chemicals.
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This course gives the learner an excellent understanding of the importance of infection control in a healthcare environment. It covers the three main stages that are crucial for effective control of cross-contamination and control of infectious bacteria and viruses - hand hygiene; personal protective equipment; and the safe use and disposal of sharps.
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The purpose of this course is to provide guidance for people in every aspect of health care who are involved in the handling and administering of medicines. The course sets out the principles of safe and appropriate handling of medicines and explains how these apply in specific services.
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In this course, the learner will be introduced to why epilepsy happens; the process of diagnosing epilepsy; various types of seizures, including symptoms; treatment and management of epilepsy; and the need to provide an accurate description of observed seizures.
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In this course the learner is introduced to what we mean by the term “conflict”; how to deal with problems positively; how to deal with abusive and violent behaviour; methods for resolving conflict: and how to handle complaints.
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This course gives the learner a good understanding of how lone working is covered by health and safety law and highlights the importance of conducting a risk assessment before every lone working episode. It goes on to demonstrate what should be involved in a risk assessment and discusses ways of reducing possible risk.
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The learner will gain a good basic knowledge of the importance of maintaining a high level of confidentiality when it comes to the handling of patient-identifiable information.
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This course gives the learner a general understanding of diabetes - what it is, the signs and symptoms associated with it, and how to help someone who is experiencing a diabetes attack.
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This course provides employers and employees with a general understanding of what is needed to comply with legal requirements and health and safety best practice when working with asbestos-containing materials.
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This Level 1 Award Health and Safety course and test, awarded by Highfield Qualifications, is aimed at learners who currently work, or want to work, in construction. Successful completion will enable you to move on to take the CITB health, safety and environment test, and then apply for the new Construction Skills Certificate Scheme (CSCS) Green Card. This card allows access to construction sites in the UK as a non-skilled worker and is designed to improved overall site safety.
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This course is designed to provide you with a general understanding of the concept of safeguarding of vulnerable adults and children and young people.
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This Safeguarding of Vulnerable Adults (SOVA) course is designed to help those who work with vulnerable adults increase their knowledge on such an important subject. Safeguarding adults is everyone’s responsibility and having a thorough understanding of the process is invaluable to you, your business and the vulnerable adults you know. This safeguarding adults training aims to help you identify the signs of potential abuse and understand what to do with your concerns.
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Our safeguarding children course is essential for anybody who works with the young. This safeguarding children course course will help you understand your role and responsibilities, and support you in feeling confident in carrying out appropriate actions should you have any concerns.
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COSHH stands for Control of Substances Hazardous to Health. This course aims to explain all the rules, regulations and good practices which cover the laws relating to the common hazardous substances found in most workplaces.
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This course aims to explain the basics in good hospitality skills and at the same time show how it can be equally useful for workers in other areas of hospitality such as bars, cafes and coffee shops. We will provide the information needed to help you give the best customer service.
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This course combines The Digital College courses "Level One Award in Health and Safety in a Construction Environment" and "Preparation for the CITB health, safety and environment test" to enable you to attain a CSCS "Green Card" as quickly as possible. Nothing extra to pay; all training and exam costs included! You just pay for the card.
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This course will provide you with everything you need to be an effective Fire Marshal in your workplace.
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This course is designed to give the learner a good understanding of personal finance and to help them to reach a realistic and effective balance between the money they have coming in, and money they have going out.
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Call or contact centres are an essential element of modern businesses of just about all types. This course is designed to give you a good understanding of typical contact centre operations and useful skills, such as customer service.
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Customer Service is one of the most important aspects in any business. As such, this course has been designed to cover a range of areas, including the principles of excellent customer care, how to provide excellent customer care, and how to communicate effectively with customers.
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This course is designed to provide practical guidance for people whose working life is being affected by a manageable mental health condition, such as depression, anxiety or stress.
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This course is designed to provide an introduction to Mental Wellbeing in the Workplace. As well as explaining what is meant by the terms "Mental Health" and "Wellbeing", the course aims to raise awareness of common mental health issues and provides suggestions of what to do if/when working life is affected by a manageable mental health condition, such as stress, anxiety, low mood and depression.
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This course is designed to help you understand the challenges of starting a new business and give you some guidance about how to turn your ideas into a simple plan. It is also about setting the aims of your business and realistic expectations for what is required to meet them.
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The aim of this course is to help those working at height to do so safely and responsibly, following nationally recognised safe practice guidelines
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The aim of this course is to help those working with abrasive wheels do so safely and responsibly following nationally recognised safe practice guidelines. This course is also suitable for those who are responsible – i.e. employers – for the maintenance of abrasive wheels and the grinders they are attached to, to ensure they take all necessary precautions to minimise the risk of accidents in their places of work.
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Rebooking an assessment of a qualification incurs a small fee to cover the costs of a new invigilated exam. Please purchase your rebooking here.
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Our Essential IT Skills course provides a basic foundation in using a modern Windows computer. The course will introduce the learner to mouse and keyboard usage and slowly build their confidence in using the desktop. The course also offers a brief introduction into what applications are. Finally, the learner is introduced to web browsing, printing and different types of storage methods.
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Developed to meet HSE guidelines, the aim of this course is to help those individuals who have been assigned the role of a traffic marshal to understand and carry out their responsibilities in accordance with nationally recognised safe practice. This course provides in-depth information, video examples of traffic signalling, and an online assessment to prove the learner is competent. An accredited certificate is issued by an Awarding Organisation to all those that pass the assessment.
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Social media skills are important both for our personal benefit and for use within a business. This course starts with an introduction to the world of social media to improve personal profiles and career development opportunities. There is specific attention towards using social media for job hunting as well as how to post on different platforms. The final half of the course covers business usage including a unit introducing social media advertising.
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Business Administration is an important role within many organisations. This online course will introduce the expectations of the job and then start to provide more detail about how to perform many of the typical tasks. The course will also help candidates develop many useful skills including: planning, prioritisation and customer service. Finally the course will provide some basic IT skills for communication and collaboration.
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The travel and tourism is a vital business in the UK, accounting for 10% of all jobs. Our online course explains the six components of the industry, introduces typical roles and responsibilities and provides an introduction to training in those all important customer skills. The course also explores sustainable tourism; something that is vital to the future of the industy.
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This free course provides some practical advice how to make a success of your first few days and months in a new job. Creating the right impression straight away is very important and will set you off in the best way possible. NOTE: THIS COURSE IS NOT ACCREDITED AND WILL NOT BE ACCEPTED FOR LEARNING OUTCOMES
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This course outlines the requirements to become a childminder - including registering and working within Ofsted's guidelines. There is also training on the important topics of the Early Years Foundation Stage and safeguarding. This course is a great first step for future qualifications and helps meet Ofsted's training requirements (Note: This course uses England's EYFS Framework).
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Nurseries offer a great first step into Early Years Childcare. This course outlines what is required in a nursery and provides useful training in the key Early Years Framework. There is also a section to familiarise you with Safeguarding, Welfare and inspections.
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Teaching Assistants have taken a growing role within the primary and secondary school classrooms. This course will explain the requirement to become a teaching assistant, the typical role and how it can be used as a first step in a career in education. The course also introduces useful topics such as safeguarding, health and safety and behaviour management.
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The Warehouse and Logistics course provides a good introduction to this industry and provides a foundation for a wide variety of roles across receiving goods, inspections, picking and packing. The course provides details about the terminology and processes typically employed in a warehouse.
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Get your office skills up to speed with our beginner's guide to Microsoft Word and Excel. Our online course provides an introduction to using the most common word processor and spreadsheet software programmes in use today.
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This course has been developed for people who are interested in getting to grips with the basics of accounting – that is keeping financial records, or “the books”, in order for a business or any organisation with financial activities. Getting comfortable with bookkeeping is a handy skill if you are running your own business or getting involved with helping manage the finances of a charity. Bookkeeping can be a fulltime job in its own right and is also a first step on the ladder to becoming an accountant. Accounting can seem quite intimidating at first. There appear to be lots of rules and unusual terms. Fortunately your first steps as a bookkeeper are usually limited to handling the record keeping that the more experienced, qualified accountants can use.
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This understanding eating disorders course aims to give your employees the knowledge required to understand the impact and key issues surrounding eating disorders, as well as an awareness of the harmful effects eating disorders can have on individuals and those closest to them. The course is ideal for anyone who would like more information on this subject for personal reasons, or anyone who would like to work with, and support, individuals with eating disorders.
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Would any of your employees benefit from completing one of our fitness training courses? This course aims to help your employees develop an understanding of the principles of health and fitness. They will look at the role exercise plays in supporting health and fitness, nutritional guidelines for a healthy diet, anatomy and physiology, and the effects exercise has on the body.