Online learning courses (Business Skills)

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Customer Service and Car...
Customer Service is one of the most important aspects in any business. As such, this course has been designed to cover a range of areas, including the principles of excellent customer care, how to provide excellent customer care, and how to communicate effectively with customers.
  Duration: 1 hr   Retakes: unlimited
£0.00 +VAT
Planning to start your o...
This course is designed to help you understand the challenges of starting a new business and give you some guidance about how to turn your ideas into a simple plan. It is also about setting the aims of your business and realistic expectations for what is required to meet them.
  Duration: 1 hr 30 mins   Retakes: Unlimited
£0.00 +VAT
Social Media Skills - Wo...
Social media skills are important both for our personal benefit and for use within a business. This course starts with an introduction to the world of social media to improve personal profiles and career development opportunities. There is specific attention towards using social media for job hunting as well as how to post on different platforms. The final half of the course covers business usage including a unit introducing social media advertising.
  Duration: 1 hr   Retakes: Unlimited retakes
£0.00 +VAT
Business Administration ...
Business Administration is an important role within many organisations. This online course will introduce the expectations of the job and then start to provide more detail about how to perform many of the typical tasks. The course will also help candidates develop many useful skills including: planning, prioritisation and customer service. Finally the course will provide some basic IT skills for communication and collaboration.
  Duration: 1 hr 30 mins   Retakes: Unlimited retakes
£0.00 +VAT
Basic Microsoft Word and...
Get your office skills up to speed with our beginner's guide to Microsoft Word and Excel. Our online course provides an introduction to using the most common word processor and spreadsheet software programmes in use today.
  Duration: 1 hr 30 mins   Retakes: Unlimited
£0.00 +VAT
Basic Bookkeeping
This course has been developed for people who are interested in getting to grips with the basics of accounting – that is keeping financial records, or “the books”, in order for a business or any organisation with financial activities. Getting comfortable with bookkeeping is a handy skill if you are running your own business or getting involved with helping manage the finances of a charity. Bookkeeping can be a fulltime job in its own right and is also a first step on the ladder to becoming an accountant. Accounting can seem quite intimidating at first. There appear to be lots of rules and unusual terms. Fortunately your first steps as a bookkeeper are usually limited to handling the record keeping that the more experienced, qualified accountants can use.
  Duration: 1 hr 30 mins   Retakes: Unlimited
£0.00 +VAT