Courses
Overview
A fully online Ofqual-recognised qualification designed for those working in the food industry, with additional material designed for those working in catering. This delivers the complete training package of online study, practice questions, an invigilated assessment and an official certificate to those that pass this qualification.
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The Cleaning Operative course provides a good introduction to this role, with a look at the different routes into the industry and general cleaning principles you'll need to be equipped with to be a professional cleaning operative.
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This is the official qualification required by local councils for anyone in England and Wales applying for a Personal Licence to serve or sell alcoholic drinks. This delivers the complete training package of online study, practice questions, an invigilated assessment and an official certificate to those that pass this qualification. The certificate can then be supplied to your local council as part of your Personal Licence application.
Overview
This is the official qualification for those working in a customer services role. Delivered through online videos and practice questions, you will study the importance of delivering excellent customer service, best practices to give great customer service, how to resolve customer complaints and everything in between. Upon successful completion of the invigilated assessment, you will receive an official certificate.
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The Employability course provides foundational knowledge of how to become employed and how an individual can become self-employed. From CV writing, to interview skills, you'll be equipped with the information and skills you need to attain your next job.
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The Fundamentals of Management and Leadership course provides foundational knowledge of management and leadership for anyone looking to progress into one of these types of roles. From key terms and management and leadership competencies and capabilities, to management and leadership best practices, you'll be armed with the information and skills you need to apply for your next management or leadership role.
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The Introducing Team Leader and Supervisory Skills course provides foundational knowledge of team leadership and supervisor best practices for anyone looking to progress into one of these types of roles. From key terms and setting objectives, to effective communication and resolving issues and disputes, you'll be armed with the information and skills you need to apply for your next leadership or supervisory role.
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The Intermediate Microsoft Excel course provides insight into some of the more advanced functions of Excel for anyone looking to develop their Excel skills further. From pivot tables and charts, to functions and formulas, you’ll be equipped with the knowledge and skills you need to work with Excel on a more advanced level both at home and at work.
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This is the official qualification required by local councils for anyone in Scotland applying for a Personal Licence to serve or sell alcoholic drinks. This delivers the complete training package of online study, practice questions, an invigilated exam and an official certificate to those that pass this qualification. The certificate can then be supplied to your local council as part of your Personal Licence application.
Overview
The Intermediate Microsoft Word course provides insight into some of the more advanced functions of Word for anyone looking to develop their Word skills further. From SmartArt and charts, to footnotes and sources, you’ll be equipped with the knowledge and skills you need to work with Word on a more advanced level both at home and at work.
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The Dealing with Anxiety course offers insight into anxiety and the different anxiety-related disorders, including signs and symptoms of these conditions. The course also provides strategies for how you can lessen the impact of anxiety on your daily life, meaning you'll be equipped with the knowledge you need to deal effectively with anxiety and its related disorders.
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The Equality and Diversity course offers insight into key principles of equality and diversity, including legislation and employers' and employees' responsibilities. From key terms and the different types of inappropriate behaviour, to the 9 protected characteristics, you'll be equipped with the information and knowledge you need to work effectively towards the goal of the ideal workplace.
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The Prevent Duty course offers insight into the Prevent Duty, including legislation and how you can follow Prevent guidance. From terrorist groups and radicalisation, to seeking advice and referring vulnerable individuals for support, you'll be equipped with the information and knowledge you need to perform your Prevent Duty effectively.
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This bundle contains everything you need to gain a Personal Licence to authorise the sale of alcoholic drinks in England and Wales. This delivers the complete training package of online study, practice questions, an invigilated assessment and an official certificate to those that pass this qualification. We will then obtain a DBS certificate and apply to your local council on your behalf - saving you a lot of time and effort.
Overview
This bundle contains everything you need to gain a Personal Licence to authorise the sale of alcoholic drinks in Scotland. This delivers the complete training package of online study, practice questions, an invigilated assessment and an official certificate to those that pass this qualification. We will then obtain a DBS certificate and apply to your local council on your behalf - saving you a lot of time and effort.
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The Introduction to Project Management course provides foundational knowledge of project manager responsibilities. From project management methodologies, to planning and executing a project, you’ll be equipped with the information and skills you need to lead a project to a successful conclusion.
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The Allergen Awareness course provides essential knowledge of food allergies and intolerances. From allergens and food legislation, to food safety management systems and types of cross contamination, you’ll be equipped with the information you need to be aware of allergens in your catering environment.
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Our Safe Internet Usage course provides vital information on the issues and risks children and young people face when using the internet. Topics covered include online pornography, misinformation and disinformation, internet fraud and phishing, setting parental controls, and online gaming.
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Our People Management Skills course offers essential information on the skills you need to manage and lead people successfully. Topics covered include micromanagement, the psychological contract, effective teamwork, leadership styles, and managing conflict.
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The Foundation in Sales and Marketing course offers key guidance on the worlds of sales and marketing for anyone looking to make their first moves into one of these types of roles. You’ll learn all about the function of sales and marketing within organisations, typical activities a marketing person might perform, sales prospects and leads, as well as some handy skills to help you be more effective in selling.
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The Introduction to Substance Misuse course offers essential guidance on key terms and legal implications of substance misuse. It explores topics such as: the four main types of drugs, the drug classification system, general and specific signs of substance misuse and addiction, and the types of treatment that are available.
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Our Level 1 Award An Introduction to Mental Health and Wellbeing qualification will furnish you with an understanding of the common mental health issues, such as stress, anxiety and depression, that can have an impact on our everyday lives. You'll gain knowledge of key mental health terms, how to take care of your own mental health and wellbeing, how to support others, such as family and friends, and the different types of support available. Upon successful completion of the invigilated assessment, you will receive an official certificate.
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Expand your knowledge of Microsoft products with our introductory course to Microsoft PowerPoint. Learn how to get started when using one of the most common presentation software programmes used today.
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Our Level 1 Award in Environmental Sustainability qualification will increase your understanding and awareness of what environmental sustainability is and the impacts humans are having on the environment. You'll gain knowledge of natural resources, including renewable and non-renewable sources, the impacts of waste, energy, water usage and transport amongst other effects, how these impacts might be reduced, and the benefits of sustainable communities. Upon successful completion of the invigilated assessment, you will receive an official certificate.
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Delve into the world of wines with our online short course. Learn about the different styles of wine, the production process for different types of wine, how to recommend and pair wine with different foods, and how to serve wine in the correct glassware.
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Our Level 2 Award An Introduction to First Aid for Mental Health qualification will increase your awareness of common mental health issues, such as anxiety, depression and stress, that can have an impact on our everyday lives. You'll also obtain knowledge on how a mental health first aider can provide immediate "on the spot" care to others, while looking after their own mental wellbeing. Upon successful completion of the invigilated assessments, you will receive an official certificate. This qualification incorporates the Level 1 Award An Introduction to Mental Health and Wellbeing qualification.
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Increase your awareness, knowledge and understanding of neurodiversity with our online module. Learn all about what neurodiversity is, common neurodevelopmental differences, such as autism and ADHD, and how to make small changes in the workplace to accommodate the needs of neurodiverse people, thereby improving the workplace for everyone.
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Get started with Microsoft Outlook through our e-learning course. Learn how to navigate the Outlook app, create folders, write, reply to, forward and delete emails, as well as how to set up an email signature. What’s more, we’ll show you how to mark emails as junk and not junk, arrange meetings, and set up automatic replies.
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This course explains how staff and managers of businesses in the hospitality sector can upsell and cross-sell effectively to improve service skills and boost profits. Whether your establishment is a bar, restaurant, hotel, or other service industry, we can provide you with a solid grounding to give you the confidence to maximise your service.
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Enhance your understanding of safeguarding through this Level 1 qualification. You'll learn about what safeguarding means, the people and organisations responsible for safeguarding, different types and signs of abuse, the link between safeguarding and technology, discrimination and victimisation, and the process of disclosing safeguarding concerns. This course is perfect if you're a teacher, healthcare professional, social worker, or simply someone interested in understanding safeguarding. Upon successful completion of the invigilated assessment, you will receive an official certificate.